Privacy Policy
This privacy policy is to inform you of the personal information gathered by this website (https://vaisseauobscur.ca, « vaisseau obscur », « us », « our », « we »), and how this data is used. This policy is revised regularly, and this version is valid starting January 26th 2019.
Log files and cookies
We gather data through log files and cookies when you interact with our website. This data consists in the following:
- IP Address
- Browser type and version
- Pages visited and requests
- Date and time of connections
- Referring site or link
This data lets us optimize the website performance, and helps us evaluate the efficiency of marketing and visibility campaigns. The cookies are used to store your connection state (user, language) and the content of your shopping cart.
Some third-party sites, such as Bandcamp, Youtube (even through their youtube-nocookie.com URL) and Soundcloud, might also use cookies through embedded widgets and other functionalities present on the site. Blocking these cookies might affect the functionalities provided by these third-parties.
Forms and interactions
We gather personal data through several forms, namely:
- Registration form
- Order form
- Contact form
We also collect personal data through other types of interactions, like using the website, contacts through email and phone, or buyings products through a third-party websites (such as Bandcamp, SoundCloud, and others). This includes email address and/or identifier.
When you register on the website and/or order a product, the necessary information to ship your order, or give you access to your digital product, is collected:
- Name and surname
- Billing address, shipping address, postal code
- Email address
- Phone number (optional)
- Financial/payment informations
- Your order history
- Identifier and password (optional)
This information lets us correctly ship your physical goods and/or give you access to your digital products. This includes sending you email to confirm an order or the shipping of an order, to do the follow-up or canceling of an order, or send you notifications related to an order or website management (account issues, etc).
Neither your email or phone number will be automatically registered to a newsletter or mailing list.
Sharing of personal data
We will not commercialize your data, nor share it with third parties without your consent, but we do have to share information with third parties in the context of shipping you your product, or giving you access to your digital goods.
For example, some information will be transmitted to third party payment processors (such as Paypal and others), like an email address/identifier, the transaction amount, a billing address, and the date and time of the transaction.
Personal information is also shared with the various entities responsible for the shipping and delivery of physical goods, which includes shipping and logistics companies that work at the national and international level, and border service agencies. This data includes your name, shipping address, email address (optional), and phone number (optional). This information can be printed on labels necessary to the shipping and delivery of your package.
Right to access, migrate and terminate your data
We provide you with a right to consult, modify, transfer, and terminate your data. To exercise your right, simply send us a message through the contact form, or use the email provided on your invoice.
Security
Our website is hosted by a Canadian company on servers located in Canada, and your personal data is stored in a secure environment. This being said, no mechanism offers perfect security, so a risk is always present when sharing your personal information online.
Links to other sites
This website contains links to other websites. Our privacy policy applies only to our website, and third party sites are governed by their own privacy policy.
Contact
For questions or comments, please use our contact form, or use the email in your invoice.